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Frequently Asked Questions

 

How often do you do promotional offers? 

I have an ongoing promotion of 20 percent off if you come to me directly for a purchase order rather than go through the website.  

  I  have a 20% off one item coupon that I offer for signing up for my list.  Once you are signed up you will automatically be sent promotional offers several times per year just for being a part of the family, so sign up today!!!.  

What is your shipping Policy?

Currently we offer shipping from our printing partner warehouse.  Your shipping will be calculated by what you order and it's weight. These prices are set by our partners for now until more originals and merchandise becomes available from me directly.  Yes, we do have international shipping available as well. 

 

What is your Policy on Returns/Exchanges/Refunds? 

Although I am positive you are going to be very happy with whatever you create with my art imagery here on my website, I will stand by my products 100%.  With all of my confidence that what you received is of the utmost quality printing possible.  I want to hear about any sort of problem or dissatisfaction right away so that I may have an opportunity to make it right. Please feel free to  reach out asap to contact@theartistkelsie.com and I will personally do my best to make you a satisfied patron of my art.  Once a piece is on your wall, I consider you family, so I mean it!!!  Let me know if anything isn't right.  Thank you in advance for the opportunity to provide quality customer service along with quality imagery and a quality product.  

 

Who does your Printing and shipping?

We searched the entire country for the very best Giclee' on canvas and paper printing available.  Our trusted partner in printing and shipping is  Located in Carolina Beach, North Carolina  with 30 years of experience.  Their printing has been phenomenal so far and I am so excited to share the additional quality that I feel comes with working with the best in the business.   5 star google ratings don't hurt either.  wink wink...They have a long history of innovative photographic and art reproduction printing and photo finishing services. Not to mention their prices are very reasonable, so I can pass the savings along to you my wonderful patron.   I teamed up with them to bring the best deals with the highest quality for sustainable value to you!!! This entire team knows how personal it is to hang someone's art in your home.  We hope to touch your heart and feelers with our images, and that they will beautify your home and office for years to come with the highest quality reproduction possible.  Thanks to www.canvasgicleeprinting.com!   

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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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